Important Notice: HTHC, will never ask for any OTP or banking information for making any payments. Do not share your OTP, Password or any sensitive data to anyone.

Frequently asked questions

What types of courier services do you offer?

We offer four types of courier services:

  • Domestic Premium Plus: Ultra-fast delivery, typically within 1 business day, with priority handling.

  • Domestic Premium: Faster delivery within 1-3 business days at a competitive price.

  • Domestic Classic: Cost-effective, standard delivery within 2-5 business days.

  • E-Commerce Express: Specially designed for e-commerce businesses, offering fast, affordable, and reliable delivery across India.

What is the HTHC shipment number?

The HTHC shipment number is a unique identifier assigned to your package. It allows you to track your shipment's journey from pickup to delivery.

How can I track my shipment?

You can track your shipment in real-time using our tracking system. Enter your HTHC shipment number or customer reference number on our tracking page to see the latest status of your package.

Can I use a customer reference number to track my shipment?

Yes, you can use your customer reference number to track your shipment. This number is provided at the time of booking and can be used as an alternative to the HTHC shipment number.

General Queries
What is the delivery timeframe for Domestic Premium Plus?

Domestic Premium Plus offers ultra-fast delivery, typically within 1 business day depending on the destination.

How quickly will my package arrive with Domestic Premium?

Domestic Premium delivers packages within 1-3 business days, offering a faster option for urgent shipments.

How long does Domestic Classic delivery take?

Domestic Classic is a standard delivery service, with packages typically arriving within 2-5 business days.

How does your E-Commerce Express service benefit online businesses?

Our E-Commerce Express service is tailored for e-commerce businesses, offering fast, cost-effective, and reliable delivery across India. It integrates seamlessly with e-commerce platforms for easy order processing and tracking.

Service Specific Queries
Are your services cost-effective?

Yes, all our services are designed to be cost-effective while ensuring reliable and timely delivery. We offer a range of options to fit different budgets and delivery needs.

How can I get a quote for my shipment?

You can request a rate by contacting us via email at support@hthc.in or by calling us at +918022292470. You can also can submit your enquiry online by filling up the enquiry form. Our sales executives will get back to immediately.

Do you offer any discounts for bulk shipments or regular customers?

Yes, we offer special rates for bulk shipments and regular customers. Please contact our sales team for more details on bulk pricing and loyalty discounts.

Cost & Payment Queries
How can I contact you if I have an issue with my shipment?

You can contact us via email at support@hthc.in, by calling +918022292470, or by filling out the contact form on our website. Our customer support team is available from Monday to Saturday during 9am to 7pm to assist you.

What should I do if I need to change the delivery address or delivery date?

If you need to make changes to your delivery address or date, please contact our customer support team as soon as possible. We will do our best to accommodate your request.

How can I provide feedback on your service?

We value your feedback. You can send us your comments or suggestions via email, through our website's contact form, or by reaching out to us on social media.

Support & Contact Queries